President Emeritus: Sue Davis, MBA, CPAB is Director IT Operations at Charter Communications and is responsible for implementing best practices and maturing the Business Analysis Center of Excellence.
Prior to Charter, Susan was a Manager of Business Systems Analysis at Scottrade Financial responsible for leading a team of Business Systems Analysts in supporting all of the business areas and the strategic objectives of the organization. With over 12 years of experience in business and systems analysis with end-to-end project execution, Susan has demonstrated expertise in establishing project leadership functions and framework within an organization including implementation of best practices, processes, and project documentation. Susan is a Certified Business Analysis Professional with a Masters in Business Administration and ITILv3 Certification who possesses proven strong analytical and leadership skills. She is committed to advancing the role of the business analyst as a recognized discipline and profession in the St. Louis area through her leadership as President of the St. Louis Chapter of the International Institute of Business Analysis (IIBA).
President: Michael Durbin, Ph.D., PMP is a Senior Consultant with Daugherty Systems, and currently assigned to Express Scripts. Prior to this Michael was a Sr. project manager at Saint Louis University in the IT department. During his tenure at Saint Louis University, Michael presented at regional conferences on the topic of technology in education. Michael received his B.S. from Millikin University and his M.A. from the University of Illinois, both in the area of Management Information Systems. In 2013, Michael received his Ph.D. in Education Leadership from Saint Louis University. Currently, Dr. Durbin is a visiting professor for DeVry, a nationally accredited university, teaching both technology and project management courses. Dr. Durbin has been a certified Project Management Professional (PMP) since July 1, 2007 and has worked in the Information Technology (IT) field, serving various roles, over the last 25 years. In addition to consulting, he has worked in several other industries including; consumer product goods, insurance, law, manufacturing, education, electrical engineering, and healthcare.
VP of Organization:Trent Soldwish-Zoole is the Manager of Business Systems Analysis at Rabo Agrifinance. Filling a newly-created position designed to add rigor and process improvements, in his daily role, he serves as the champion of Business Analysis best practices modeled after the BABOK and learned from 20 years of project experience. In the role of VP of Certification, he plans to bring the same enthusiasm and set of experiences to assist chapter members in pursuit of their own professional credentials. For those of you who have met Trent, either through attending the recent BADD, attending one of the BA courses he teaches at Washington University through CAIT (The Center for Application of Information Technology), or just had a chance to get to know him at one of our chapter meetings or social event, you may agree that he is sociable, gregarious, and a dynamic speaker and eager to listen and collaborate on new ideas and initiatives. Trent has served in a variety of roles as Business Analyst or Project Manager, but started as a Systems Engineer where he led a development team in a manufacturing environment and holds the patent as the lead inventor. He has worked Telecommunications and Financial Services in the St. Louis area with A.G.Edwards/Wachovia/Wells Fargo, SBC/AT&T and Amdocs and consulted nationally with Verizon Wireless, T-Mobile, and Sprint.
VP of Certification:Barbara has been doing business analysis for over 34 years, first as a systems engineer with IBM, later as the Director of Technical Services for Alliance Systems & Programming and currently as the Business Analysis Line of Service Lead for Daugherty Business Solutions. For over 25 years, she served as the program director for the Gateway/400 group, including presenting to the group on various topics. In addition, she has presented at Common and other user groups across the country. Barbara recently achieved designation as a Certified Business Analysis Professional (CBAP) and a Certified Professional in Healthcare Information and Management Systems (CPHIMS).
VP of Education:Christine Wallace is a Business Analyst with a local company. During her 11 plus years in the IT arena, Christine has moved from a being Software Engineer and to her current position as a Business Analyst. She has developed and supported systems in the following industries: Self-Service, Automotive, Beverage, Telecommunications, and Financial Services. Christine holds a B.S. in Computer Informational Systems and a MBA with emphasis in Management Informational Systems She has been a member of the International Institute of Business Analyst, National and Saint Louis Chapter, for two years. She is also the committee chair for the IIBA STL Chapter Business Analyst Day of Development.
Treasurer : Trish Glaub, MBA, is currently a Senior Information Technology Professional with Daugherty Business Solutions. Trish has more than 20 years’ experience in applying technology to business situations to achieve optimal solutions. Her professional credentials include a BA in Education/English from Drury University, Management Certification from Washington University, and a Masters in Business Administration from Fontbonne University. She has worked in the financial, insurance, government and not-for-profit industries, but her greatest strength is her expertise in the manufacturing industries. Her participation in organizing the first Business Analysis Development Day for our St. Louis chapter in October, 2011, is an example of the involvement she has offered our membership.
VP of Information Technology: Luke Garzia, CBAP, is currently the Banking Operations' Data Analyst for EverBank, an 18+ billion under assets bank. Prior to rotating into the Business Intelligence role, Luke spent 8 years as Product Manager of EverBank's Direct Banking Account Opening Systems. Luke's efforts through process redesign and automation improved efficiencies 100% in account opening. Luke's educational background is BS in Electrical Engineering from MST (formerly UMR) and a MS in Finance from SLU. His continual education includes learning multiple programming languages, BI tools, and Business Process Improvement techniques. Luke's earned his CBAP in 2011 and is relatively new to the St. Louis chapter of IIBA, but looks forward to helping the local chapter going forward.
VP of Sponsorship: Tim Conroy is currently a consultant for Epic EHR software implementations. Tim has been involved with Epic software for 3 years and has previously worked on Epic projects for Mercy Health and St. Anthony's Medical Center. Prior to his health care experince, Time served as a Business Anayst in the telecommunications industry for over 10 years, with much of his experince at AT&T. At AT&T, Time was an analyst for over 100 projects and was involved with many strategis IT systems, moves, adds and changes. Time ahs been accepted to sit for the Certified Busienss Analyst Professional examination and hopes to attain him CBAP certification by the end of 2013. This is also Time's second appointment to a St. Louis professions organization board as he served on the board for the American Society Trainign and Development (ASTD) St. Louis chapter in 2011.
Webmaster: Michelle Green is a Business Analyst Team Lead for JM Family Enterprises, Inc., a diversified automotive company ranked by Forbes as the 30th-largest privately held company in the U.S. It is also consistently ranked by FORTUNE as one of the 100 Best Companies to Work For, and by Computerworld magazine as 100 Best Places to Work in IT. In her 16 years with with JM Family, Michelle has had the pleasure of watching the Business Analysis and Project Management disciplines grow and mature from the small test team pulled off the business floor into vital departments throughout the company’s lines of business. During her tenure with JM Family, Michelle has been the BA or PM for numerous projects, client conversions, and development efforts applying to all areas of automative financing and servicing. For “fun”, Michelle has designed and supports various websites from her husband’s handyman services business, private company contracts, to her son’s local Boy Scout troop, where she serves as the Assistant Scoutmaster and Webmaster Mentor.